Kona Series - The Kona Escape comes in two boxes and has very simple assembly with instructions. The Kona Lomi and Kona Royal come in three boxes and also has a simple assembly procedure with instructions. Standard Shipping Times - Please allow 7 – 10 days shipping from date of purchase. For any additional questions please feel free to call 1-866-200-3248. White Glove Service - White glove service is available at an added cost. This service provides complete delivery, setup, placement, and removal of trash. For further information on this service please call us or mention at time of purchase. Note: Due to color popularity and availability some products may be out of stock. If this occurs, an HLG representative will contact you immediately to discuss your options. All of Hawaiian Lomi Group's products come with a Limited Warranty. Product Limited Warranty Kona Escape: 2 Years Kona Lomi: 3 Years Kona Royal: 3 Years * To not incur any shipping costs during the 1 Year Shipping Coverage, you must retain the original packaging for use in returning any product that needs to be replaced. Our massage chairs are much more than simply robotic furniture! Unlike other massage chairs that may feel nice but offer little if any therapeutic value, our chairs are designed with healing in mind. >> Read more After sitting in one of your massage chairs I felt so much better that I knew right away I had to have one.... >> Read more Seeing is believing! See what these golf pros have to say about the Hawaiian Lomi Chair. >> See Video